PrestaShop - ERR 500 na konci objednávky

Zdravím,
už 14 dní po aktualizaci 1.6.1.17 se pereme se 500 na konci objednávky. Objednávky jsou pak bez statusu a zákazníkovi se vypíše 500.


Výpis z err lgou: 37.48.0.122 - - [02/Nov/2017:10:48:01 +0100] "GET /shop/addresa?back=order.php%3Fstep%3D1&id_address=49 HTTP/1.1" 200 31550 "http://www.uvc.cz/shop/order?step=1" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:02 +0100] "POST /shop/?rand=1509616471428 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/addresa?back=order.php%3Fstep%3D1&id_address=49" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
51.255.71.128 - - [02/Nov/2017:10:48:03 +0100] "GET /shop/img/p/24-64-thickbox.jpg HTTP/1.1" 404 1041 "-" "Mozilla/5.0 (compatible; AhrefsBot/5.2; +http://ahrefs.com/robot/)"
157.55.39.246 - - [02/Nov/2017:10:48:13 +0100] "GET /shop/432-kapilary HTTP/1.1" 200 34660 "-" "Mozilla/5.0 (compatible; bingbot/2.0; +http://www.bing.com/bingbot.htm)"
37.48.0.122 - - [02/Nov/2017:10:48:35 +0100] "POST /shop/addresa HTTP/1.1" 302 - "http://www.uvc.cz/shop/addresa?back=order.php%3Fstep%3D1&id_address=49" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:36 +0100] "GET /shop/order?step=1 HTTP/1.1" 200 30041 "http://www.uvc.cz/shop/addresa?back=order.php%3Fstep%3D1&id_address=49" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:36 +0100] "POST /shop/?rand=1509616505650 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/order?step=1" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "POST /shop/order HTTP/1.1" 200 35596 "http://www.uvc.cz/shop/order?step=1" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/themes/default-bootstrap/js/order-carrier.js HTTP/1.1" 200 2202 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/38.jpg HTTP/1.1" 200 1580 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/37.jpg HTTP/1.1" 200 17524 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/39.jpg HTTP/1.1" 200 17524 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/32.jpg HTTP/1.1" 200 1580 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/40.jpg HTTP/1.1" 200 17524 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:49 +0100] "POST /shop/?rand=1509616517954 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:05 +0100] "GET /shop/js/jquery/plugins/fancybox/fancybox_overlay.png HTTP/1.1" 200 78 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:12 +0100] "POST /shop/order HTTP/1.1" 200 33870 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:13 +0100] "GET /shop/themes/default-bootstrap/img/bankwire.png HTTP/1.1" 200 847 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:13 +0100] "GET /shop/themes/default-bootstrap/img/cash.png HTTP/1.1" 200 1660 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:13 +0100] "POST /shop/?rand=1509616542599 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
46.13.93.69 - - [02/Nov/2017:10:49:18 +0100] "POST /shop/admin476cqrvvd/ajax.php?rand=1509616160351 HTTP/1.1" 200 120 "http://www.uvc.cz/shop/admin476cqrvvd/index.php?controller=AdminOrders&token=3bda5d21fc9e8a299717f64b5b9c2427" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36"
5.196.87.20 - - [02/Nov/2017:10:49:23 +0100] "GET /shop2/img/p/182-397-thickbox.jpg HTTP/1.1" 301 - "-" "Mozilla/5.0 (compatible; AhrefsBot/5.2; +http://ahrefs.com/robot/)"
37.48.0.122 - - [02/Nov/2017:10:49:32 +0100] "GET /shop/module/cashondelivery/validation HTTP/1.1" 200 44742 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:32 +0100] "POST /shop/?rand=1509616561753 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/module/cashondelivery/validation" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:40 +0100] "POST /shop/module/cashondelivery/validation HTTP/1.1" 500 2454 "http://www.uvc.cz/shop/module/cashondelivery/validation" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:45 +0100] "POST /shop/?rand=1509616574555 HTTP/1.1" 200 318 "http://www.uvc.cz/shop/module/cashondelivery/validation" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:50 +0100] "GET /favicon.ico HTTP/1.1" 200 1334 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
46.13.93.69 - - [02/Nov/2017:10:49:56 +0100] "POST /shop/admin476cqrvvd/ajax.php?rand=1509616198351 HTTP/1.1" 200 307 "http://www.uvc.cz/shop/admin476cqrvvd/index.php?controller=AdminOrders&token=3bda5d21fc9e8a299717f64b5b9c2427" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36"
37.48.0.122 - - [02/Nov/2017:10:49:59 +0100] "GET /shop/order HTTP/1.1" 200 22743 "http://www.uvc.cz/shop/password-recovery?token=346eec51ff4f7bd23efadd111ababdd3&id_customer=39" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"

Bohužel tomu moc nehovím, můj Iťák nemá nějak sílu to vyřešit..

Prebehol update v poriadku? Zostali Vám stavy objednávok uložené v administrácii? Prípadne ste nejaký nemazali?

Btw, google is your friend:
https://www.google.sk/search?client=ope ... 8ge7oJWgDg

Ak Vám to nechce "ajťák" riešiť, tak je asi čas ho vymeniť

Dobrý den,

místo obsahu Error logu jste vložili obsah Access logu. Takže doporučuji prozkoumat Error log webu (dole v administraci domény). Z chybových hlášení by mělo být patrné, k jakému problému při dokončení objednávky dochází.

Případně můžete zkusit v aplikaci PrestaShop zapnout ladící režim. Stačí na FTP serveru v souboru /config/defines.inc.php upravit řádek:na tvar:
Pak by se Vám měla při dokončení objednávky vypsat chyba přímo na webu. Po vyřešení problému nezapomeňte řádek vrátit do původního tvaru.

Pokud si s chybou nebudete vědět rady, můžete se obrátit na některého z našich partnerů (příp. vpravo blok PrestaShop partneři), který se aplikaci PrestaShop věnuje.