PrestaShop - ERR 500 na konci objednávky

Novak_V · **Registrován:** 23 zář 2015 19:28 **Příspěvky:** 12

Zdravím,
už 14 dní po aktualizaci 1.6.1.17 se pereme se 500 na konci objednávky. Objednávky jsou pak bez statusu a zákazníkovi se vypíše 500.

Výpis z err lgou: 37.48.0.122 - - [02/Nov/2017:10:48:01 +0100] "GET /shop/addresa?back=order.php%3Fstep%3D1&id_address=49 HTTP/1.1" 200 31550 "http://www.uvc.cz/shop/order?step=1" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:02 +0100] "POST /shop/?rand=1509616471428 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/addresa?back=order.php%3Fstep%3D1&id_address=49" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
51.255.71.128 - - [02/Nov/2017:10:48:03 +0100] "GET /shop/img/p/24-64-thickbox.jpg HTTP/1.1" 404 1041 "-" "Mozilla/5.0 (compatible; AhrefsBot/5.2; +http://ahrefs.com/robot/)"
157.55.39.246 - - [02/Nov/2017:10:48:13 +0100] "GET /shop/432-kapilary HTTP/1.1" 200 34660 "-" "Mozilla/5.0 (compatible; bingbot/2.0; +http://www.bing.com/bingbot.htm)"
37.48.0.122 - - [02/Nov/2017:10:48:35 +0100] "POST /shop/addresa HTTP/1.1" 302 - "http://www.uvc.cz/shop/addresa?back=order.php%3Fstep%3D1&id_address=49" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:36 +0100] "GET /shop/order?step=1 HTTP/1.1" 200 30041 "http://www.uvc.cz/shop/addresa?back=order.php%3Fstep%3D1&id_address=49" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:36 +0100] "POST /shop/?rand=1509616505650 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/order?step=1" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "POST /shop/order HTTP/1.1" 200 35596 "http://www.uvc.cz/shop/order?step=1" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/themes/default-bootstrap/js/order-carrier.js HTTP/1.1" 200 2202 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/38.jpg HTTP/1.1" 200 1580 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/37.jpg HTTP/1.1" 200 17524 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/39.jpg HTTP/1.1" 200 17524 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/32.jpg HTTP/1.1" 200 1580 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:48 +0100] "GET /shop/img/s/40.jpg HTTP/1.1" 200 17524 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:48:49 +0100] "POST /shop/?rand=1509616517954 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:05 +0100] "GET /shop/js/jquery/plugins/fancybox/fancybox_overlay.png HTTP/1.1" 200 78 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:12 +0100] "POST /shop/order HTTP/1.1" 200 33870 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:13 +0100] "GET /shop/themes/default-bootstrap/img/bankwire.png HTTP/1.1" 200 847 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:13 +0100] "GET /shop/themes/default-bootstrap/img/cash.png HTTP/1.1" 200 1660 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:13 +0100] "POST /shop/?rand=1509616542599 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
46.13.93.69 - - [02/Nov/2017:10:49:18 +0100] "POST /shop/admin476cqrvvd/ajax.php?rand=1509616160351 HTTP/1.1" 200 120 "http://www.uvc.cz/shop/admin476cqrvvd/index.php?controller=AdminOrders&token=3bda5d21fc9e8a299717f64b5b9c2427" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36"
5.196.87.20 - - [02/Nov/2017:10:49:23 +0100] "GET /shop2/img/p/182-397-thickbox.jpg HTTP/1.1" 301 - "-" "Mozilla/5.0 (compatible; AhrefsBot/5.2; +http://ahrefs.com/robot/)"
37.48.0.122 - - [02/Nov/2017:10:49:32 +0100] "GET /shop/module/cashondelivery/validation HTTP/1.1" 200 44742 "http://www.uvc.cz/shop/order" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:32 +0100] "POST /shop/?rand=1509616561753 HTTP/1.1" 200 1374 "http://www.uvc.cz/shop/module/cashondelivery/validation" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:40 +0100] "POST /shop/module/cashondelivery/validation HTTP/1.1" 500 2454 "http://www.uvc.cz/shop/module/cashondelivery/validation" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:45 +0100] "POST /shop/?rand=1509616574555 HTTP/1.1" 200 318 "http://www.uvc.cz/shop/module/cashondelivery/validation" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
37.48.0.122 - - [02/Nov/2017:10:49:50 +0100] "GET /favicon.ico HTTP/1.1" 200 1334 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; Trident/7.0; MAARJS; rv:11.0) like Gecko"
46.13.93.69 - - [02/Nov/2017:10:49:56 +0100] "POST /shop/admin476cqrvvd/ajax.php?rand=1509616198351 HTTP/1.1" 200 307 "http://www.uvc.cz/shop/admin476cqrvvd/index.php?controller=AdminOrders&token=3bda5d21fc9e8a299717f64b5b9c2427" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36"
37.48.0.122 - - [02/Nov/2017:10:49:59 +0100] "GET /shop/order HTTP/1.1" 200 22743 "http://www.uvc.cz/shop/password-recovery?token=346eec51ff4f7bd23efadd111ababdd3&id_customer=39" "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; MAARJS; rv:11.0) like Gecko"

Bohužel tomu moc nehovím, můj Iťák nemá nějak sílu to vyřešit..

Kaper · **Registrován:** 06 čer 2014 19:28 **Příspěvky:** 607

Prebehol update v poriadku? Zostali Vám stavy objednávok uložené v administrácii? Prípadne ste nejaký nemazali?

Btw, google is your friend:
https://www.google.sk/search?client=ope ... 8ge7oJWgDg

Ak Vám to nechce "ajťák" riešiť, tak je asi čas ho vymeniť :lol:

Radek Plašil · **Registrován:** 30 čer 2009 09:14 **Příspěvky:** 8504

Dobrý den,

místo obsahu Error logu jste vložili obsah Access logu. Takže doporučuji prozkoumat Error log webu (dole v administraci domény). Z chybových hlášení by mělo být patrné, k jakému problému při dokončení objednávky dochází.

Případně můžete zkusit v aplikaci PrestaShop zapnout ladící režim. Stačí na FTP serveru v souboru /config/defines.inc.php upravit řádek:

Kód:

define('_PS_MODE_DEV_', false);

na tvar:

Kód:

define('_PS_MODE_DEV_', true);

Pak by se Vám měla při dokončení objednávky vypsat chyba přímo na webu. Po vyřešení problému nezapomeňte řádek vrátit do původního tvaru.

Pokud si s chybou nebudete vědět rady, můžete se obrátit na některého z našich partnerů (příp. vpravo blok PrestaShop partneři), který se aplikaci PrestaShop věnuje.

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PrestaShop - ERR 500 na konci objednávky

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